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Job Details

SIDRA4973 - Executive Director - Facilities

Department: Facilities Div
Division: Facilities Dept
Contract Type: Full Time
Closing Date: 09-Dec-2019
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

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JOB SUMMARY:

The Executive Director - Facilities  should be a seasoned facilities professional with in-depth experience and knowledge of the startup and stabilization activities required by a top flight healthcare institution.

 

The Executive Director - Facilities is responsible for directing the hospital’s Facility Division functions, including leadership and management of the departments of Licensure, Operations and Maintenance, Planning and Design, Safety & Performance Management  and Protective Services; also responsible for ensuring comprehensive and accurate development of programs for the above services to meet compliance and effective / efficient operations. The incumbent oversees services provided by external service providers and specialist contractors; is responsible for ensuring that Qatar Foundation requirements are met for changes in the physical structure and support systems and for all interrelationships with QFFM, QFHSSE and Capital Projects staff and contractors; Provides technical data on facility safety and performance relevant to facility effectiveness and efficiency; Oversees the preparation and maintenance of budgets for the supervised departments and ensures the application of Sidra policies where relevant; Provides management oversight of relevant applications and software used in the physical facility and in departmental management. She/he provides external liaison with various State Authorities and agencies, assists in the development of State wide initiatives as they affect Facilities and the Environment; Provides insights and guidance to the organization on developing market practices.


KEY ROLE ACCOUNTABILITIES:
  • Provides direct advice and decision support to the Chief of Corporate Services for:

    • The overall Sidra Enterprise regarding strategic Facilities planning, design and utilization

      • Space Planning – wise planning improves success in meeting patient needs and minimizes costs

    • Licensure and Accreditation

      • Survey preparation activities – improves likelihood of re-licensure/accreditation

    • Successful and efficient technical Operation and Maintenance of the facility

      • Infrastructure capital repairs and replacement planning – improves equipment reliability and availability for patient care

      • Maintenance regime strategy – reduces costs and improves equipment reliability

    • Provision for a safe and secure physical environment

      • Determination of scope of services – assuring full coverage of at risk areas/processes/individuals

      • Staffing levels and surveillance routines – use of risk assessments to determine staffing levels will provide due diligence and improve/maintain safe conditions

    • Supports the Chief of Corporate Services responsibilities to operate a safe physical environment and in integration with other agencies providing emergency response within the State of Qatar

    • Supports the Organization in the establishment and ongoing requirements for quality performance and accreditation

    • Provides leadership and management of the physical Facility and associated utilities, services and Medical Equipment engineering.

    • Provides leadership and management of Licensure, Facilities Operations and Maintenance, Planning and Design, Facility Safety and Performance, Security, and Off-site Office facility operation

    • Ensures all policies and procedures are developed to best practice standards and revised as necessary.

    • Ensures the provision of competent and comprehensive data on relevant issues

    • Provides management and performance monitoring of external service providers and drives quality and financial efficiency

    • Leads the development, implementation and administration of a coordinated service for Operations and Maintenance of Facilities and clinical and non-clinical equipment

    • Provides financial data and budget information to provide an effective, efficient and compliant range of services.

    • Provides Planning and Design for strategic plans for facilities development and augmentation of facilities based upon business and client needs.  Manages the interrelationships with Qatar Foundation service providers. Manages facility change requests for existing facilities.

    • Develops planning, metrics, scorecards and reporting tools to capture and communicate operational Facilities activities and progress to the Hospital’s senior management

    • Liaises closely with Supply Chain, Finance and Information Technology sectors as services supporting the Enterprise wide business activity

    • Participates in the environmental elements of sustainability and environmental standards development

    • Oversees the equitable application of referred departments employment practices according to policy and drives good practice with external service supplier conditions.

    • Develops, implements and sustains best practices in all referred services.

    • Responsible for the oversight of all water supply including reverse osmosis system.

    • Provides support in the development of Qatari Nationals in relevant areas of interest .

    • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

    Adheres to and promotes Sidra’s Values


QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA:

ESSENTIAL

  • Bachelor’s degree in Engineering, Facility Management or related field relevant to healthcare

  • 15+ years’ of management experience including 10+ years’ experience at an executive level (such as VP etc.) in operations and maintenance or medical engineering management in a large complex (500 bed +) academic medical center setting  providing high level tertiary services and biomedical research

  • Certification in Engineering or Facility Management 

  • Excellent organizational and time management skills with attention to detail

  • Excellent communication skills

  • Proficiency with planning and O&M applications

  • Proficiency with Microsoft Office suite

  • Fluency in written and spoken English

 PREFERRED

  • Masters of  Engineering, FM, Business Administration or related

  • Complex facility commissioning and operational start-up experience

  • International hospital facility  management experience at a Director level or above 

  • Knowledge and experience of CAFM and CMMS systems

  • Knowledge of planning and contract management processes

  • Experience in the management of external services providers 

  • Certification and Licensure: PE, C Eng.

  • Relevant Professional Institution Membership at Fellow level or High level Professional Engineer registration
    Fluency in written and spoken Arabic

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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