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Job Details

SIDRA4907 - Specialist - Child Life Services I

Department: Allied Health Div
Division: Support Services Dept
Contract Type: Full Time
Closing Date: 08-Sep-2019
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

Department Profile:

The Allied Health Department is a diverse mix of professions and services working together to provide patients with the comprehensive care that they require. Allied Health will provide services to neonatal, pediatric and adolescent patients of all specialties, as well as obstetrical and gynecological patients.

The vision of the Department of Allied Health is to provide outstanding care, rehabilitation, and patient/ family support through the provision of high quality clinicians and services working in an interdisciplinary environment that integrates education, research, and innovation into its model of care.

Job Summary:

The Specialist – Child Life Services I under the supervision of the Supervisor – Child Life services, competently provides safe and effective child life support to Women, Children and Families within the Sidra Medical and Research Centre. The incumbent assesses child life needs, plans and implements and evaluates interventions working autonomously. The Specialist – Child Life Services I works in collaboration with other members of the health care team and strives to provide evidence-based care by integrating research with practice; promotes continuous improvement and helps to generate innovative ideas within child life specialty practice; maintains a commitment to life-long learning and creates, utilizes and/or disseminates new knowledge to patients and their families, the public and other internal /external health professionals. The Specialist – Child Life Service I is responsible for ensuring that all duties are carried out to the highest possible standard.

Specialist – Child Life Services I assists in the provision of specialized teaching and supervision of peers and junior staff on wide range of subjects within the clinical field.


Key Roles & Responsibilities:
    • Assists with the provision total individualized patient care as assigned according to the core standards of patient care and established policies and evidence based practices.

    • Assesses and prioritizes patient and family potential risk for stress with consideration for the unique needs of the individual and family, including coping style, previous experience, developmental level, culture, spirituality, family situation and emotional state.

    • Utilizes knowledge of child development (neonate to adolescent) and family-centered care to design and implement child life interventions including age appropriate preparation and education, procedural support, and a range of therapeutic, expressive, and normalizing play experiences.

    • Assumes delegated accountability for assessing, planning, implementing and evaluating child life needs as well as discharge planning for each patient, assessing for current and potential problems.

    • Contributes to decreasing the length of stay/waiting time as per unit specific goal.  Works in collaboration with Case Management to achieve goals.

    • Documents all relevant information correctly, appropriately and in a timely manner.

    • Identifies and alerts members of the medical team to changes in medical status of the patient.

    • Identifies impairments and refer to other medical specialties when necessary.

    • Liaises with the appropriate psychosocial services in the community and provides transfer/discharge information.

    • Participates in the education of the patient/family and other members of the health care team regarding the child life services care plan.

    • Provides consultation to patients/families, staff, community agencies and satellite centers as required by the Child Life Supervisor.

    • Participates in community outreach activities e.g. school-based programs, homecare.

    • Identifies child life research opportunities and participates in and/or develop and promote research.

    • Reports equipment failures, safety and security issues, and/or reduction of supply inventory to Child Life Services Supervisor or designee.

    • Act as an advocate by empowering women/children and their families to make informed choices by providing them with information and support and directing to the relevant support services when appropriate.

    • Promotes patient satisfaction as a team member by demonstration of extraordinary service.

    • Utilizing a professional practice framework and evidence based care, identify improvements while minimizing risks creating care that is optimal for our patients and families. 

    • Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to Child Life Supervisor. Complies with policies for personal and patient safety and for the prevention of healthcare associated infections.

    • Contributes to the achievement of cost efficiency savings for the service.  Maintains an awareness of resource utilization, exercising care in the ordering and use of staff, equipment and materials.

    • Takes an active role in service activities that contribute to excellence in outcomes, a positive patient experience and a healthy professional environment. Contributes to the achievement of clinical quality outcome indicators and patient satisfaction.  Leads service based Performance Improvement activities and organizational committees as assigned.

    • Contributes to special projects/assignments linked to therapy strategic priorities and professional practice model.

    • Participates in the continued development, implementation, and evaluation of Sidra Policy and Procedures to align with international best practices.

    • Liaises and works within an interprofessional practice model to ensure high quality, holistic, and safe family centered care.

    • Promotes and shares knowledge via mentorship/preceptorship programs in line with relevant research and evidence based practice.

    • Actively participates in the development programs that seek to measure outcomes and quality, including audit and research studies, under guidance, support and direction of senior staff.

    • Actively participates in patient education programs.

    • Develops and sustains (maintains) own knowledge, clinical skills (mandatory training) and professional (portfolio or profile)) awareness and maintains a professional profile.  Provides documented evidence of performance and maintenance of skills consistent with position.

    • Participates in new staff/student orientation aimed at developing competence and performance.  Assists in maintaining a suitable learning environment and acts as a preceptor/mentor in the supervision and teaching of therapy students and new staff to develop their competence.

    • Demonstrates transcultural principles in child life practice.

    • Actively participates in the promotion and maintenance of effective communication and teamwork. Treats colleagues, patients, and visitors with dignity and respect at all times.

    • Actively welcomes and provides support for new staff/students to the unit. Contributes to the retention of all staff to meet the service specific turnover rate goal.  Participates in retention activities.

    • Maintains a professional demeanor at all times.  Acts as a role model for junior staff.

    • Upholds the organizational values at all times.

    • Follows all Hospital related policies and procedures.

    • Performs other related duties as assigned.

    • Maintains confidentiality of women and children at all times.

    • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.


    In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.





Bachelor’s Degree in Child Life, Child Development, or related field; Foundational courses in Child Life, Child Development, and Hospital Play

Master’s Degree or post graduate diploma in Child Life Child Development, or related field.


2+ year’s clinical experience as a Child Life Specialist or Hospital/ Health Play Specialist in a pediatric setting. Strong hands-on experience working/ volunteering with children and families in a variety of settings (schools, daycares, camps, etc.).

Past and current work experience as a Child Life Specialist or Hospital/Health Play Specialist ina pediatric tertiary academic medical centers.

Experience working with culturally diverse pediatric populations

Certification and Licensure

Child Life Specialist Certification (CCLS) via the Association of Child Life Professionals (formerly Child Life Council, Inc). or Hospital Play Specialist Education Trust (HPSET) Registration; or Registered Hospital Play Specialist (RegHPS) via the Hospital Play Specialists Association of Aotearoa/New Zealand (Inc.)

Post graduate specialty certification

Professional Membership

Member of the Child Life Council, Inc., National Association for Health Play Specialist (UK), and/or Hospital Play Specialist Association (NZ)

Additional memberships in diagnosis specific and child/family advocacy organizations.

Job Specific Skills and Abilities

  • Demonstrated knowledge of Child Life Specialist principles and practices.


  • Demonstrated ability to apply and integrate knowledge and skills into practice.


  • Strong interpersonal, organizational and presentation skills, as well as an ability to communicate effectively within a team, across disciplines, and with patients and families.


  • Demonstrated ability to teach, assess and develop educational materials for staff and patients.


  • Evidence of effective communication skills.


  • Experience in organizing data and generating thorough, accurate, timely reports.


  • Effective team member.


  • Motivated and enthusiastic.


  • Proficiency with Microsoft Office suite.


  • Fluency in written and spoken English.


Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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