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Job Details

SIDRA4807 - Clinical Nurse Educator - PICU

Department: Children’s Hospital Clinical Management Group Dept
Division: Not Applicable
Contract Type: Full Time
Closing Date: 30-Apr-2019
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

DEPARTMENT/BRANCH PROFILE: Our family centered-friendly environment will be a 399 bed state of the art facility serving Qatari, non-Qatari and international women and children and their families. Our experienced staff will operate within a model of care underpinned by international evidence based best practice and supported by world class technology. Our interprofessional teams will work collaboratively to secure wellness optimizing patient/family outcomes to contribute to Sidra’s reputation as a high reliability organization. Clinical research focused on education, quality improvements and a culture of patient and family safety will be used to inform and guide best practice standards.
JOB SUMMARY: The Clinical Nurse Educator – Children’s Services – (PICU)  is a key member of the educational leadership team, supporting both the department’s and the organization’s strategic direction. As a key member, the educator ensures that educational initiatives and processes support the standards for Best Practice, Sidra policies, and regulatory requirements. The educator works collaboratively with respective unit leads in supporting the development, maintenance and advancement of competence in Sidra employees.  The clinical educator provides clinical development and training, formulating and delivering educational programs and assessment of skills and competency. The post holder identifies risks in educational processes, informing leadership and actively participating in managing timely solutions. The post holder develops the unit specific design and delivery of orientation and ongoing clinical education and participates in the development and delivery of institution-wide clinical education initiatives.
KEY ROLE ACCOUNTABILITIES:
    • In collaboration with the Manager – Nursing Education, makes decisions regarding the need for new educational initiatives; the design, delivery and assessment. This is driven by quantitative data reflecting employee competence, the culture of patient safety, and effective family centered care and qualitative data assessing employee/ patient/ family satisfaction, with implications for changes to educational initiatives and assessment criteria, tools, and processes.

    • In collaboration with clinical leads, makes decisions regarding clinical staff performance in their respective practice settings. He/ she participates in the assessment of competence of each clinical staff member, with respective managers or identified clinical leads.

    • Serves as a professional and clinical role model for staff demonstrating behaviors consistent with the organizational/ education competency framework, Sidra values and Sidra policies, procedures and guidelines.

    • Ensures that education is provided in accordance with established guidelines, policies and protocols of Sidra and the State of Qatar to support standards of health service delivery.

    • Works collaboratively and creatively with all team members to achieve divisional/ departmental/ unit service objectives optimizing evidence and relevant research and change theory.

    • Develops key performance indicators for clinical staff.

    • Manages resource utilization to secure timely, efficient, accessible and effective education for employees.

    • Continually evaluates learning, making necessary modifications to optimize educational process/ program.

    • Supports quality data collection and analysis as the process of evaluating outcomes; learning, staff/ family centered care and satisfaction, patient/ family outcomes.

    • Collaborates with clinical managers, colleagues, and leadership team to plan, implement and evaluate the educational needs of staff and family.

    • Initiates changes/ improvements based on educator/ staff/ family feedback.

    • Promotes the effective orientation, precepting and support of new staff and affiliated students in the practice setting; provides a welcoming work environment.

    • Promotes retention of all staff by creating a healthy work environment that facilitates teamwork. Treats colleagues, patients and visitors with dignity and respect at all times. 

    • Contributes, as necessary, to performance appraisals (probationary and annual reviews) with respective clinical leads ensuring evidence is concrete and objective.

    • Develops individual learning plans with clinical leads arising from appraisals as necessary. Provides clear feedback to team members in a manner that is conducive to maintaining and improving performance.

    • Supports Clinical research.

    • Role models conflict resolution when required, promoting evidence based solutions where accessible.

    • Establishes and maintains effective administrative processes related to educational programs and processes.

    • Prepares reports and maintains records of activity and outcomes. Participates in staff meetings.

    • Develops, reviews and revises educational policies and procedures in collaboration with managers as required.

    • Participates in Sidra wide Performance Improvement activities and committees as assigned.

    • Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.  Provides documented evidence of performance and maintenance of skills consistent with position.

    • Supports new Sidra employees and affiliated students with a safe and effective learning environment to support the assessment, development or advancement of competence in the Sidra environment

    • Integrates knowledge of learning theory and curricula design in delivering educational initiatives to meet the needs of Sidra employees and affiliated students.

    • Deputizes for the Manager – Nursing Education as required

    • Performs other related duties as assigned

    • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

    • Adheres to and promotes Sidra’s Values

    This job description indicates the main key accountabilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities as determined from time to time by the Director of Nursing Education and Professional Development

 

QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA:

 

ESSENTIAL

PREFERRED

Education

  • Bachelor’s Degree in Nursing   
  • Registered Nurse
  • Master’s Degree in Nursing or related health field

  • Certificate/ diploma in leadership, education or attendance at a course

Experience

                                   
  • 5+ years of recent inpatient pediatric cardiac intensive care experience in a tertiary or quaternary referral center

  • 2+ years of recent experience in an educator role or staff development role  in an  acute care Hospital or as clinical faculty

  • 7+ years in relevant practice setting in an acute care setting
  • 5+ years’ educator/ manager role experience in an acute care facility                       

Certification and Licensure

                   
  • Current Nursing License from country of origin

 

Professional Membership

 

 

Job Specific Skills and Abilities

                   
    • Knowledge of health education/ health promotion theories and modalities

    • Knowledge and understanding of age-specific learning principles

    • Knowledge of evidence-based practice, research, and ability to evaluate learning outcomes

    • Excellent communication and interpersonal skills

    • Demonstrated commitment to continuing education to improve teaching practices that facilitate learning

    • Proficiency with Microsoft Office suite

    • Fluency in written and spoken English            

 

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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