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Job Details

SIDRA4765 - Clinical Nurse Facilitator

Department: Not Applicable
Division: Not Applicable
Contract Type: Full Time
Closing Date: 25-Feb-2019
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

DEPARTMENT/SERVICE PROFILE:

Our family centered-friendly environment will be a 399-bed state of the art facility serving Qatari, non-Qatari and international women and children and their families   Our experienced staff will operate within a  model of care  underpinned by international evidenced based practice and supported by the world class technology. Our interprofessional teams will work collaboratively to secure wellness optimizing patient/family outcomes to contribute to Sidra’s reputation as a high reliability organization. Clinical research focused on education, quality improvements and a culture of patient and family safety will be used to inform and guide best practice standards.

The Pediatric and Obstetric/Pediatric interprofessional team will work collaboratively to provide optimal care in a high performing environment where patient and family outcomes and patient, family and employee satisfaction are core values.   Clinical research with an emphasis on education, quality improvements and patient and family safety will be integral parts of each unit’s profile.      
JOB SUMMARY:

The Clinical Nurse Facilitator (CNF) is a key member of the clinical nursing team, implementing the clinical supervision principles , providing clinical leadership ,peer supervision, clinical teaching, clinical mentoring , coaching and reflective practice and acts as the link between practice development , evidence based practice and education to ensure high quality care and the best patient outcome

The CNF works with the clinical nurses and assists them to develop and maintain all the clinical competencies required for the specified clinical area. The CNF works clinically at the bedside, assessing clinical standards of care, assesses staff knowledge and skills, carries out clinical audits, assists staff to develop personal development plans and establishes a clinical programme to support staff development
KEY ROLE ACCOUNTABILITIES:
  • Provides peer supervision and assists staff in the development of  professional development plans

  • Provides a nurturing environment for staff facilitating reflective practice in action and on action to improve staff performance

  • Understands and maintains confidentiality of information at all times

  • Implements strategies which improve the quality of care and services provided within each clinical unit

  • Provides effective leadership , problem solving , communication and decision making skills as well as a commitment to bring about a change in practice

  • Promotes the importance of clinical supervision within the unit environment

  • Demonstrates expert clinical knowledge and skills for the specialized patient group, as per where they are located.

  • Contributes in Operational Planning, resource acquisition and deployment, service positioning and marketing, operational performance, applying risk management processes , continuous improvement processes , negotiation and conflict-management skills to effectively resolve issues, Coaching and Mentoring Staff

  • Observes clinical  care standards provided by staff and encourages self-reflection and peer supervision to improve patient outcomes

  • Narrows the theory practice gap through clinical mentoring , coaching and encouragement  of clinical nurses to self-reflect in the clinical environment

  • Liaises with Practice Development, evidence based practice staff and the education team and acts as a link to these services for the unit.

  • Communicates regularly with the allocated Clinical Nurse Leader, colleagues and Clinical Nurse Manager.

  • Treats patients and their families with respect and dignity.

  • Serves as a professional and role model for staff and is an advocate for patients and their families demonstrating behaviors consistent with the organizational/education competency framework, Sidra values, policies, procedures and guidelines.

  • Provides supervision and guidance to staff ensuring that all care is provided in accordance with Divisional Core Standards of Nursing Care and established policies and procedures.

  • Ensures an interprofessional approach to facilitate a timely discharge or transfer to the next level of care or home.

  • Evaluates and ensures that clinical documentation, nursing diagnoses and plans of care are integrated and effective in delivering an individual plan of care.

  • Promotes a safe environment and ensures delivery of safe patient care.

  •  Promotes a culture of safety and identifies areas of risk.

  • Demonstrates an understanding of evidence-based healthcare methodology and its’ ability to positively impact patient outcomes.

  • Participates in the integration and evaluation of research into practice.

  • Utilizes outcome measures to evaluate effectiveness of care through the review of data and the questioning of inconsistencies.

  • Works towards the achievement of agreed key performance indicators for self and unit.  

  • Identifies patient care issues and/or strategies to improve and positively impact on the quality of care and patient outcomes.

  • Collaborates with the Nurse Manager, clinical nurse leaders and Clinical Educators in planning, implementation and evaluation of patient/family and staff education.

  • Applies problem solving techniques and evidence based solutions to unit/clinic/service related issues. Evaluates and ensures appropriate escalation of issues to meet patient/family/staff needs and resolve conflicts.

  • Communicates effectively and efficiently with patients, families and colleagues, addresses patient/family complaints immediately and assists in the investigation of written complaints.

  • Ensures the effective orientation, precepting and support of new staff and students.

  • Provides a welcoming work environment and monitors and tracks individuals’ progress.

  • Contributes to the employee performance appraisal cycle objectively and assists with action plans arising from appraisals as necessary.

  • Supports the retention of all staff by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/families and visitors with dignity and respect at all times.  Ensures relevant information is communicated to all staff effectively and efficiently.

  • Maintains effective administrative processes in the unit/clinic/service and reviews and revises unit/clinic/service policies and procedures as required.

  • Contributes to the achievement of cost efficiency savings in the unit/clinic/service and maintains an awareness of resource utilization, exercising care in the ordering and use of equipment and materials.

  • Reports equipment failures, safety and security issues, and/or reduction of supply inventory.

  • Supports the achievement of successfully implementing clinical information systems at unit level.

  • Leads Performance Improvement activities and committees on the unit/clinic/service as assigned.

  • Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.

  • Provides documented evidence of own performance and maintenance of skills consistent with position.

  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.

 

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.
QUALIFICATIONS, EXPERIENCE AND SKILLS:

ESSENTIAL

  •      Bachelor’s Degree in Nursing or (graduate of 3 year Nursing program)
  • 5+ years of clinical nursing experience inclusive of 2 years supervisory/education experience in specialty area with no break in practice in a North American Academic Institution, or equivalent in UK, Republic of Ireland, EU states, South Africa, Australia or New Zealand
  • Current Nursing License from country of origin
  • Demonstrated ability to lead, manage and motivate teams to meet care objectives

  • Demonstrated ability to delegate, supervise, and evaluate the performance of nursing interventions

  • Demonstrated ability to design, coordinate and evaluate plans of care

  • Demonstrated ability to apply and integrate knowledge and skills into practice

  • Demonstrated ability to use risk analysis tools to anticipate safety risks

  • Demonstrated ability to access, critique, and analyze information sources

  • Demonstrated ability to synthesize data, information and knowledge on patient outcomes and modify interventions to improve health care outcomes

  • Demonstrated ability to teach, assess and develop educational materials for staff and patients

  • Excellent communication and interpersonal skills

  • Experience in organizing data and generating thorough, accurate, timely reports

  • Demonstrated experience with Clinical Information Systems (CIS)

  • Proficiency with Microsoft Office suite

  • Fluency in written and spoken English

PREFERRED

  • Post graduate specialty qualification/certification
  • Education/supervision experience
  • Post graduate specialty certification
Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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