Where Ambition and
Innovation Meet with Care

Job Details

SIDRA4540 - Retail Cashier and Merchandiser

Department: Multiple
Division: Multiple
Contract Type: Full Time
Closing Date: 29-Mar-2018
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

Once fully operational by mid-2018, Sidra Medicine will handle 275,000 outpatient appointments, 11,000 procedures, 100,000 emergency attendances and deliver over 9,000 babies per year, adding capacity to a rapidly growing population and delivering world-class specialist care.

The hospital will include 10 operating theatres, 400 beds, 100 percent single rooms with a private bathroom, a birthing center and an emergency department.


The mission of the Office of Business Development is to successfully develop, lead and expand entrepreneurial activities through high value-added business development programs, partnerships, and innovative opportunities leading to revenue diversification. The singular goal of Office of Business Development is capital gains to support Sidra’s long term self-sustainability.  The key driver for self-sustainment is diversified revenue generation through business development activities.


The Retail Cashier & Merchandiser will provide the high level of retail customer service expected of a premium location. They will also perform all financial transactions with customers pertaining to cash till operations, daily cashier reconciliation, and ensure accuracy of cashier functions, and restocking of Retail Merchandise display units, within the Sidra Retail Gift store located in the hospital building.


Performs all financial transactions with customers pertaining to cash till operations, daily cashier reconciliation, and ensures accuracy of cashier functions, and restocking of Retail Merchandise display units, within the Sidra Retail Gift store located in the hospital building.

•   Greets and assists internal and external customers in a friendly, pleasant manner (the key emphasis of     the role).

•   Trains and assists temporary personnel and new joiners.

•   Coordinates the cashier’s functions to other cashiers and users.

•   Accurately and efficiently performs cashiering and back office functions for Sidra’s daily, weekly and monthly cash collections and reconciliations.

•   Records and ensures accuracy of daily cash / debits / credits.

•   Maintains records of all cash applications and cash / receipts reconciliation.

•   Responsible for the daily accurate processing of other payment means (credit cards, etc.)

•   Maintains proficiency and integrity in handling cash and applying internal controls.

•   Resolves any issues in collaboration with other stakeholders.

•   Resolves cash receipts queries with the Supervisor – Store.

•   Assists in fulfilling internal and external audit requirements and ensure the implementation of agreed audit recommendations.

•   Assists the Supervisor – Store in contributing to all management reporting functions in relation to cash receipts within the treasury activities in an accurate and timely manner.

•   Maintains a presentable and inviting display of merchandise within the store.

•   Replenish merchandise on a regular day to basis.

•   Receive merchandise stock delivered from the warehouse and decant into stock room.

•   Priority to be given to serving customers and carrying out cashier transactions, remaining time to be      spent managing merchandise in store.

•   Co-ordinates marketing and sales promotions/banners within the store and hospital premises when required.

•   Participates in professional development activities and maintains professional affiliations.

•   Covers for colleagues as required.

•   Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.

•   Adheres to and promotes Sidra’s Values.


In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.






High School Diploma

Bachelor’s Degree in Accounting / Finance / Business / Commerce


3+ years’ experience in retail customer service (plus cashier functions) in a mid to high end retail environment

  • Experience in cashier and / or cash managementoperations in a healthcare institute


  • Experience with ERP Cash Modules

Certification and Licensure




Professional Membership



Job Specific Skills and Abilities

  • Knowledge of cash collection and analysis in a large organization,


  • Knowledge of financial analytical support


  • Cash / treasury relevant work experience


  • Report writing skills,


  • Knowledge of accounting principles specific to the business office,


  • Attention to detail, maintaining high standards of quality,
  • Proficiency with Microsoft Office suite


  • Fluency in written and spoken English
  • Knowledge of Treasury / Cash Management policies and procedures


  • Knowledge of Accounting best practices, including IFRS


  • Fluency in written and spoken Arabic.
Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
Privacy and Application Policy

To the extent permitted by applicable laws and regulations, Sidra Medical and Research Center ("Sidra" or "we") collect, use and disclose your personal information in accordance with the principles set out below.

By submitting your CV or job application, you acknowledge that any personal or other information you supply to us may be used by Sidra to assess, evaluate and check your candidacy. You further acknowledge that we may make copies, reproduce, organise, modify, and analyse the information supplied for the purposes of making a selection decision.

You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.

We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.

We would like to assure your application will be treated with due diligence and thank you for considering employment with Sidra.

I have read the Privacy Policy