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Job Details

SIDRA4401 - Coordinator - Onboarding and Relocation (Qatari Nationals Only)

Department: Relocation and Onboarding Div
Division: Government Relations & Relocation Dept
Contract Type: Full Time
Closing Date: 24-Jul-2017
Organizational Profile:

Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards.  Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is:  “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class:     Patient and Family Centered Care      Health Education        Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across  all three activities to raise the standard of health and health care throughout the State of Qatar.

Department: The Human Resources Division is made up of a number of complementary departments and strives to be recognized for its operational excellence and as a strategic business partner in the achievement of Sidra’s vision and mission and within its stated values.  As part of this the Talent Acquisition Division focuses on finding and acquiring the right person with the right competencies and attributes for the right job at the right time.
JOB SUMMARY: The Coordinator - Onboarding and Relocation ensures that new employees receive a five star experience during their relocation and transition into Sidra and Qatar. He/she acts as a key HR contact point with new employees providing information, guidance and the required support to ensure a smooth arrival and/or transition for both the employee and his/her family.
KEY ROLE ACCOUNTABILITIES:
  • Delivers a professional, welcoming point of contact to new employees by providing them with prompt and accurate support during the relocation/local hire process.
  • Coordinates all elements of the Sidra’s onboarding/orientation program/s including scheduling meetings, document preparations, follow up calls, space booking, meet and greet and gathering information/data.
  • Advises new employees on HR policies and procedures, as required, with regards to relocation, schooling, accommodation, flights, housing, etc.
  • Responds to requests for information from new employees within 24 hours.
  • Resolves problems as they arise and ensures that all staff in the Relocation team and internal partner departments are updated in a timely fashion.
  • Provides a professional and courteous meet and greet and/or tour service as and when required.
  • Ensures that accurate records are maintained for all relocation activity in line with the department’s standard operating procedures.
  • Contributes to the management of the electronic filing system of Relocation documents on the shared folder and Sidra portal (where necessary).
  • Maintains confidentiality of employees and updates data and records for all onboarding activities and contributes to the management of the electronic/paper filing of onboarding documents.
  • Prepares e-mails, memos, letters and other documents as required.
  • Provides support to the Lead with the preparation of reports related to relocation activity.
  • Provides logistical support to the Orientation Program Facilitators prior to the delivery of the pre-commissioning orientation program.
  • Identifies and communicates opportunities for improvement to processes within the Onboarding unit.
  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

 

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.
QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA:

 

ESSENTIAL

PREFERRED

Education

  • Bachelor’s Degree in a relevant field

 

Experience

  • 2+ years in a coordinator role in HR/Relocation, Hospitality or in any other relevant support function.

 

Certification and Licensure

 

Professional Membership

 

 

Job Specific Skills and Abilities

  • Demonstrated track record of working in an coordinator role in a large, diverse organization
  • Demonstrated ability to successfully coordinate various activities with multiple stakeholders
  • Excellent communication skills, written and oral
  • Demonstrated ability to work proactively, collaboratively and as part of a professional team
  • Proficiency with Microsoft Office suite
  • Fluency in written and spoken English

 

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
Privacy and Application Policy

To the extent permitted by applicable laws and regulations, Sidra Medical and Research Center ("Sidra" or "we") collect, use and disclose your personal information in accordance with the principles set out below.

By submitting your CV or job application, you acknowledge that any personal or other information you supply to us may be used by Sidra to assess, evaluate and check your candidacy. You further acknowledge that we may make copies, reproduce, organise, modify, and analyse the information supplied for the purposes of making a selection decision.

You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.

We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.

We would like to assure your application will be treated with due diligence and thank you for considering employment with Sidra.

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