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Job Details

SIDRA4136 - Manager - Library Services

Department: Executive Vice CMO Div
Division: Medical Services Dept
Contract Type: Full Time
Closing Date: 31-Mar-2017
Organizational Profile:

Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards.  Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is:  “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class:     Patient and Family Centered Care      Health Education        Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across  all three activities to raise the standard of health and health care throughout the State of Qatar.

DEPARTMENT/BRANCH PROFILE:

Library Services at Sidra Medical and Research Center includes a state-of-the-art Clinical Library that will provide access to the latest clinical information in support of patient care, continuing medical education, training of healthcare professionals, and biomedical research and will provide access to quality consumer health information in support of education for patients, their families and caregivers to enable them to become more active in making informed decisions about their care.

JOB SUMMARY:

The Manager - Library Services has a pivotal role in coordination and management of activities and resources of library services for internal and external stakeholders. The Manager - Library Services works directly with clinicians, educators, researchers and the hospital’s management team and assumes accountability for overall Library Services leadership and for the delivery of quality information and communication to support optimal patient outcomes and clinical research.

 

The Manager - Library Services is accountable for ensuring that the standards for clinical care, education and research that pertain to library services are adhered to. He/she ensures that quality library services are provided in an efficient, safe and culturally competent manner, consistent with the unit's standards. 

KEY ROLE ACCOUNTABILITIES:
  • Directs planning activities for Library Services to ensure 24/7 access to high quality services, including: interviewing, hiring and on-boarding, commissioning, integration and implementation of all library collections, systems and service activation.

  • Builds trusting, collaborative relationships with staff, peers, other disciplines, ancillary services physicians, vendors, external partners and community leaders.

  • Redesigns Library information and knowledge services around the needs of patients.

  • Audits, assesses and makes recommendations regarding the quality of knowledge management services within Sidra

  • Participates in developing an environment which recognizes and values cultural differences in staff, physicians, patients and communities.

  • Utilizes an expert knowledge of searching online databases to perform mediated literature searches.

  • Liaises with healthcare faculty, residents, and students to build information literacy skills, evidence-based practice training, answer clinical questions, and promote Library services, resources and instructional opportunities as part of the Library’s clinical support team

  • Collaborates with other Qatar Foundation libraries to provide required online resources. Ensures that written organizational Library Services policies and procedures are reviewed and updated in accordance with evidence-based practice.

  • Interprets information from research and utilizes research findings for the establishment of standards, practices and Library Services models

  • Participates in, and assesses the impact of, information services and resources directed at clinical activities that can include: EHR clinical content curation, leveraging electronic health information exchange data streams, clinic rounds and morning reports, journal clubs, just in-time evidence-based medicine instruction, expert literature searching, and customized consultation services

  • Disseminates research findings to Library Services team members as appropriate, and then envisions and develops best practice.

  • Participates and recommends Library Services quality improvement goals and objectives.

  • Participates in educational activities appropriate to area of specialization.

  • Promotes Library Services management as a desirable specialty.

  • Conducts periodic assessments to identify succession planning and establishes action plans.

  • Acts as a resource for evidence-based data and research to improve patient care.

  • Promotes and maintains effective communication and teamwork, communicating frequently with management and staff to foster high morale and employee engagement.

  • Acts as a role model in ethical behavior and business practices in accordance with Sidra’s Code of Conduct and Code of Ethics.

  • Positively influences others to achieve results that are in the best interest of the organization. Creates an inclusive work environment that appreciates and respects different and diverse perspectives. 

  • Follows all Sidra policies, procedures and guidelines.

  • Maintains a professional demeanor and upholds the organizational values at all times

  • Promotes the sharing knowledge via mentorship/preceptorship programs.

  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

  • Adheres to and promotes Sidra’s values

 

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

ESSENTIAL:

  • Master’s Degree in Library and/or Information Studies from an ALA accredited institution
  • 10+ years professional library experience at management level in a North American Academic Institution or equivalent in UK, Republic of Ireland, EU States, South Africa, Australia or New Zealand or Appropriate Education.  Including 5+ years’ experience within a medical or life sciences library
  • Demonstrated ability to analyze financial statements and manage financial resources by developing business plans and budgets.

  • Demonstrated ability to make oral and written presentations to diverse audiences on library services within the context of health care.

  • Excellent communication and interpersonal skills.

  • Fluency in written and spoken English.

  • Demonstrated ability to organize data and generate thorough, accurate and timely reports.

  • Ability to work effectively with all levels of library users – scientists, investigators, clinicians, students (from affiliated institutions), administrators and staff.

  • Proficiency with Microsoft Office suite.

  • Fluency in written and spoken English

 

PREFERRED

  •  GCC Medical library experience in addition to the essential requirement preferred
  • Understanding of translational medicine and evidence-based practice.

  • Experience with mobile applications relevant to research, health sciences and information services.

  • Conceptual understanding of clinical trial data and electronic medical records

 

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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