Where Ambition and
Innovation Meet with Care

Job Details

SIDRA4123 - Patient Care Partners

Department: Multiple
Division: Multiple
Contract Type: Full Time
Closing Date: 31-May-2018
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

Once fully operational by mid-2018, Sidra Medicine will handle 275,000 outpatient appointments, 11,000 procedures, 100,000 emergency attendances and deliver over 9,000 babies per year, adding capacity to a rapidly growing population and delivering world-class specialist care.

The hospital will include 10 operating theatres, 400 beds, 100 percent single rooms with a private bathroom, a birthing center and an emergency department.

ORGANIZATIONAL PROFILE:

Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards.  Its clinical focus is on the specialty care of women and children. Once fully operational by mid-2018, Sidra Medicine will handle 275,000 outpatient appointments, 11,000 procedures, 100,000 emergency attendances and deliver over 9,000 babies per year, adding capacity to a rapidly growing population and delivering world-class specialist care.

The hospital will include 10 operating theatres, 400 beds, 100 percent single rooms with a private bathroom, a birthing center and an emergency department.

JOB SUMMARY:

The Patient Care Partner under the supervision of clinical nursing staff assists in the maintenance of a safe and clean hospital environment; assists with making beds and turnover of rooms between patients and assisting with stock maintenance at unit level. They also assist the clinical staff where required with daily activities under direct supervision.


KEY ROLE ACCOUNTABILITIES:
  • Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards.
  • Cleans and assists in the set-up of Operating and Procedure Rooms between cases
  • Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions.
  • Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff.
  • Prepares necessary supplies specified by the clinical nurse for individualized patient care needs
  • Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies
  • Assists in the mobilization of patients under the direct supervision of the clinical nurse.
  • Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff
  • Manages and operates unit based equipment (for which he/ she has received training), in a safe and effective manner.
  • Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse
  • Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children.
  • Demonstrates an understanding and performs basic infection control procedures correctly, e.g.
    • Hand hygiene
    • Environmental Cleaning
    • Isolation precautions
  • Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity.
  • Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team.
  • Attends and contributes at staff meetings as required,
  • Represents the department and the organization in a positive and professional manner.
  • Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
  • Provides documented evidence of performance and maintenance of skills consistent with position.  
  • Performs other related duties as assigned by the clinical nursing team.
  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies
  • Adheres to and promotes Sidra’s Values

 

In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.
QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA:

ESSENTIAL:

  • High School Diploma
  • Relevant experience
  • No Licensing Required
  • Demonstrated ability to self-roster using the computerized Time and Attendance and Staff Scheduling system.
  • Manual Handing proficiency
  • Proficiency with Microsoft Office suite
  • Fluency in written and spoken English

PREFERRED:

  • Healthcare Assistant/Medical Assistant program graduate
  • 6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East
  • Current BLCS certification
  • Fluent in Arabic
Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
Privacy and Application Policy

To the extent permitted by applicable laws and regulations, Sidra Medical and Research Center ("Sidra" or "we") collect, use and disclose your personal information in accordance with the principles set out below.

By submitting your CV or job application, you acknowledge that any personal or other information you supply to us may be used by Sidra to assess, evaluate and check your candidacy. You further acknowledge that we may make copies, reproduce, organise, modify, and analyse the information supplied for the purposes of making a selection decision.

You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.

We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.

We would like to assure your application will be treated with due diligence and thank you for considering employment with Sidra.

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