Where Ambition and
Innovation Meet with Care

Job Details

SIDRA4089 - Specialist Applications Analysis - SCM

Department: Applications Analysis Div
Division: Business & Financial Applications Dept
Contract Type: Full Time
Closing Date: 30-Mar-2017
Organizational Profile:

Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards.  Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is:  “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class:     Patient and Family Centered Care      Health Education        Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across  all three activities to raise the standard of health and health care throughout the State of Qatar.

Department/ Branch Profile:

Sidra’s Information Technology Division aims to support Sidra’s strategy to be a world-class, digital academic medical facility by incorporating the most advanced IT applications in all clinical, research and business functions, and by providing high quality service at the point of care and the point of delivery.

Business & Financial Application Services source, implement, and support a broad portfolio of around 15 business  and non-clinical applications that include our core ERP applications to support our Finance, Supply Chain and HR businesses as well as non-clinical applications that support patient service delivery, and a number of associated interfaces. 

Job Summary:

The Specialist Applications Analysis - SCM provides high quality application support and innovations for Sidra’s portfolio of Supply Chain applications and associated interfaces that deliver and operate the Sidra “supply chain” and PTP processes. These include our core ERP, CAFM, plus interfaces to Cerner,  warehousing, T-DOC, Omnicell. 

Works closely with the business departments to understand business pain points and requirements in order to translate them into both standard and customized automation solutions, and work with the broader team to ensure build, test, and delivery of these solutions including the tracking of business deployment activities to assure that the  solutions are being used to deliver value to Sidra.

The Specialist Applications Analysis - SCM works as the Functional Lead on major system implementations which may also include project tracking and recording and building of key Sidra deliverables, as well as managing the test planning and execution.

They develop business case justifications for key work through analytical analysis of delivered value and be able to present to business; liaises closely with vendors ensuring that vendor deliverables are delivered on time and to the expected quality working with the Project Manager and Line Manager.

Their innovation skills will be called upon to solve business problems with existing applications to design and deliver customized solutions that enhance or automate business processes and reduce business pain points


Key Role Accountabilities:
  • Defines requirements and works with the development team to build, design test plans, and work with the business to achieve sign-off for deployment to production.
  • Works on assessments and opportunities for new application solutions to present to the management.
  • Explores business risk areas to consider technical solutions that can add value to the business as well as achieving scalability to grow the workforce.
  • Acts as the central knowledge point in the BAS team for any supply chain needs and understanding and uses that knowledge to inform the team as a whole.
  • Supports the BAS application portfolio of applications and all of its complex integration to other external systems such as Cerner and CAFM.
  • Acts as the first point of contact to stakeholders for the BAS applications with the SCM department.
  • Provides support to stakeholders as required.
  • Analyzes user requirements and challenges to create technical solutions that add value to the business as a whole.
  • Provides innovative solutions as required to improve operations related to applications
  • Support new BAS projects as a functional SME.
  • Works closely with third party application providers as required to deliver Sidra business outcomes.
  • Creates functional designs for new requirements or changes
  • Works with other Sidra application teams around the integrated systems and business processes to enable fully integrated business flows that are typically used in hospital environments, such as Cerner, CAFM, T-Doc, Omnicell.
  • Acts as a point of contact for Business SCM team. Resolves issues that impact the efficiency and accuracy of a business process where technical intervention can provide business improvement and impact efficiency.
  • Takes opportunities to increase the knowledge base of the team by sharing business and functional knowledge both in formal sessions and in all interactions.
  • Utilizes knowledge and seniority in taking the lead on major deliverables and leading informal teams with BAS and the business is important.
  • Oversees and supports team work by way of review or advice as required to ensure completion and relevancy of our solutions.
  • Works outside the core skills as required by BAS priorities as required.
  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies


In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.

Qualifications, Experience and Skills - Selection Criteria:





  • Bachelor’s Degree Level Qualification in a relevant field
  • Supply Chain qualification
  • Qualified Accountant


  • 3+ years of relevant Lawson experience.
  • 2+ years of other ERP applications
  • Demonstrated experience of planning, managing and executing a significant test plan.
  • Worked on at least one full lifecycle implementation of a major SCM application.
  • Expertise with at least one full Lawson SCM and/or Finance implementation
  • Experience in an Academic/Research Medical facility.
  • Experience working in a SCM or Finance business role
  • Experience of interfacing with a Warehouse Management system.
  • Experience of a Computer Aided Facilities Management System.
  • Knowledge of XM Travel and Expense Management

Certification and Licensure


  • Certified Infor Consultant
  • PMI or Prince 2 at foundation level

Professional Membership



Job Specific Skills and Abilities

  • Demonstrated knowledge of system development methodology, project management and applications support methods and standards.
  • Significant business domain knowledge in Supply Chain Management.
  • Demonstrated understanding of common costing and fulfillmentmethods.
  • Demonstrated understanding of the PTP lifecycle including approval workflows.
  • Expertise in the Lawson SCM V10 application suite, including Inventory Control, Procurement, Requisitions, Strategic Sourcing, MSCM, Order Management.
  • Demonstrated understanding of the fundamentals of Financial Accounting methods
  • Expertise in using Lawson upload tools
  • Demonstrated ability to write queries as part of problem solving.
  • Demonstrated expertise in interfacing to 3rd party systems, particularly for requisitions or stock movements.
  • Demonstrated expertise in working within applications support frameworks, based around service levels.
  • In depth knowledge of inventory management principles, such as re-order point fulfillment, stock requisitioning, stock counting, stock valuation, costing methods.
  • Good analytical and problem solving skills.
  • Understanding of customer relationship and how to work well with customers.
  • Demonstrated ability to document effective and accurate requirements and specification documents.
  • Ability to lead medium size delivery teams of mixed skills and departments to deliver on a single business outcome.
  • Demonstrated ability to work to deadlines
  • Proficiency with Microsoft Office suite
  • Fluency in written and spoken English


Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
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