Where Ambition and
Innovation Meet with Care

Job Details

SIDRA3805 - Specialist - Medication Safety & Quality Pharmacy

Department: Pharmacy Div
Division: Support Services Dept
Contract Type: Full Time
Closing Date: 30-Jun-2017
Organizational Profile:

Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards.  Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is:  “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class:     Patient and Family Centered Care      Health Education        Biomedical Discovery

Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across  all three activities to raise the standard of health and health care throughout the State of Qatar.

Department: The Department of Pharmacy provides world class pharmaceutical care to a diverse patient base of women and children of both local and international origin. Our expert staff is dedicated to the provision of specialized pediatric and maternal healthcare in an empathetic and caring clinical environment.  Our department services inpatient, emergency and ambulatory settings in a 399 bed facility utilizing state-of-the-art equipment and technologies.
Job Summary:

The Medication Safety & Quality Pharmacy Specialist articulates the vision and direction for the safety and quality of the medication-use system, with the ultimate goals of preventing patient harm and optimizing medication use at Sidra. He/She is an expert in all aspects of medication safety & quality, and provides leadership and direction, in partnership with the Director of Pharmacy and the Manager of Pharmacy Clinical Services, in assuring the safest possible medication delivery systems through continuous monitoring, review and improvement initiatives. 

Key Role Accountabilities:

MEDICATION SAFETY & QUALITY IMPROVEMENT:

  • Serves as an authoritative resource on medication safety for Sidra and quality improvement for the Department of Pharmacy.

  • Analyzes current practices that contribute to medication errors and takes proactive steps for prevention. Facilitates process and system changes to reduce the likelihood of error recurrence.

  • Collects, reviews, and analyzes the organization’s medication-use, medication error, adverse drug reaction, and continuous quality improvement data (e.g., markers of adverse drug events, smart pump event data, triggers and surveillance information, automated dispensing system and bedside bar-code scanning reports). Uses appropriate data analysis techniques to identify needed improvements and develop high-leverage error-reduction strategies.

  • Identifies best practices for medication safety on an ongoing basis.

  • Formulates med safety educational sessions for Nurses, Prescribers, Pharmacists and other healthcare professionals based on reports from the literature, responses to corrective action plans and recommendations from committee activities. When possible, provides education to patients and family/caregiver to ensure they are competent in safe medication-use practices.

  • Monitors compliance with proper medication control, safety, and security standards in Pharmacy and patient care areas.

  • Periodically reviews and updates Clinical Decision Support tools to alert staff of high-risk situations and educates staff accordingly

  • Develops effective methods for spreading best medication-use practices throughout the organization

  • Consults with and advises specific clinical teams and the health system as a whole on opportunities and strategies to optimize patient care.

  • Responsible for routinely presenting and reporting data relating to medication safety to a variety of groups internal and external to Sidra.

 

LEADERSHIP:

  • Serves as the Chair of the medication safety subcommittee (under P&T), whose duties may include setting the agenda, reviewing  general and specific error reports, and examining the progress of projects and initiatives assigned to the medication safety team.

 

CLINICAL:

Occasionally, The Medication Safety & Quality Pharmacist may be called upon to assist with tasks relating to medication distribution and order-entry, which may include, but are not limited to, the following:

  • Checks and verifies that medication reconciliation is completed on admission and discharge.

  • Reviews patients’ medication orders for efficacy and safety, and makes recommendations to Prescriber if changes are required.

  • Provides drug information to healthcare professionals, including but not limited to prescribers and nurses.

  • Performs therapeutic drug level monitoring and makes adjustments for ensuring patient safety.

  • Consults with peers and supervisors when assistance is needed in choosing the most appropriate drug therapy.

  • Participates in drug use evaluation and drug protocol management.

  • Assesses the status of the patient’s health problems and determines whether the prescribed medications are optimally meeting the patient’s needs and goals of care.

  • Performs Drug-Drug, Drug-Lab, Drug Food and Drug-Disease Monitoring and offers alternatives when applicable.

  • Ensures continuity of care between the acute and ambulatory patient care environments.

  • Documents all clinical activities and interventions accurately and completely, as per policy and procedure.

 

COMPETENCY:

  • Maintains knowledge of trends and developments in the patient safety field through continuous professional development: reading articles, journals, and related material; attending appropriate seminars, conferences, or educational programs; and using information from the Institute of Safe Medication Practices (ISMP) National Medication Error Reporting Program,  MedWatch program, and similar programs.

  • Demonstrates knowledge of and experience with all aspects of the medication-use system, including procurement, prescribing, transcribing, preparation, distribution, administration, documentation, and monitoring.

  • Displays strong analytical skills and an understanding of statistics, population data, and the concepts of risk and prioritization.

  • Has knowledge of performance-improvement methodology and tools, including root cause analysis (RCA), failure mode and effects analysis (FMEA), cause-and effect diagramming, process-flow mapping, and methods for monitoring projects and measuring the progress of performance-improvement initiatives.

  • Demonstrates strong belief in the concept of a “just culture” (rather than a “blame culture”) that enhances transparency, opens participation to all health care professionals, and fosters a “lessons learned” environment in an organization’s medication error reporting system. Understands the importance and concept of fixing the “system” so it will not allow errors to be repeated.

  • Has understanding of concepts and application of safety principles, continuous quality, improvement, and human factors engineering.

  • Demonstrates excellent communication and customer service skills on a consistent basis

 

OPERATIONAL:

  • Integrates medication safety into orientation and training for all healthcare who participate in the medication-use process.

 

REGULATORY:

  • Assists Pharmacy Management in complying with the rules, regulations and standards of TJC, MOPH, and other relevant regulatory agencies.

  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.

  • Complies in all activities with accreditation, legal, regulatory, and safety requirements for a specific practice setting.

  • Completes all required Continuing Education activities to maintain licensure to practice as a Pharmacist in Qatar, per the Qatar Council for Healthcare Practitioners (QCHP).

 

In view of the developing and changing needs and opportunities within Sidra during this start-up phase, this position may be required to perform other duties as assigned and reporting relationships may vary.
Essential Requirements:
  • Doctor of Pharmacy (Pharm.D) from an ACPE / or equivalent accredited School of  Pharmacy

    OR

    Postgraduate Diploma in Clinical Pharmacy (PGDipClinicPharm)

  • All degrees must have been obtained from an ACPE accredited college of Pharmacy or equivalent. 

  • Residency or Board of Pharmacy Specialties (BPS) certification in  field of practice + 3 years or no residency/BPS certification + 6 years’ experience as a licensed/registered Clinical Staff  Pharmacist after graduation from primary degree in a recognized pediatric/women's hospital in North America or equivalent in UK, Republic of Ireland, EU States, South Africa, Australia or New Zealand. 

  • Licensed in Pharmacy in country of origin

  • Obtain State of Qatar Pharmacy License after on boarding 

  • Excellent clinical knowledge as it pertains to medication and disease management

  • Demonstrated ability to work with Pharmacy Information Systems

  • Proficiency with Microsoft Office suite

  • Fluency in written and spoken English

 

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
Privacy and Application Policy

To the extent permitted by applicable laws and regulations, Sidra Medical and Research Center ("Sidra" or "we") collect, use and disclose your personal information in accordance with the principles set out below.

By submitting your CV or job application, you acknowledge that any personal or other information you supply to us may be used by Sidra to assess, evaluate and check your candidacy. You further acknowledge that we may make copies, reproduce, organise, modify, and analyse the information supplied for the purposes of making a selection decision.

You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.

We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.

We would like to assure your application will be treated with due diligence and thank you for considering employment with Sidra.

I have read the Privacy Policy