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Job Details

SIDRA3685 - Assistant - Credentialing

Department: Medical Services Div
Division: Medical Services Dept
Contract Type: Project Contract
Closing Date: 07-Mar-2017
Organizational Profile:

Sidra Medicine is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.

Sidra’s Vision is: “Sidra Medicine will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.

Achieving this vision will encompass three essential activities:

World Class: Patient and Family Centered Care Health Education Biomedical Discovery

Once fully operational by mid-2018, Sidra Medicine will handle 275,000 outpatient appointments, 11,000 procedures, 100,000 emergency attendances and deliver over 9,000 babies per year, adding capacity to a rapidly growing population and delivering world-class specialist care.

The hospital will include 10 operating theatres, 400 beds, 100 percent single rooms with a private bathroom, a birthing center and an emergency department.


The purpose of the Medical Staff Services Department is to provide oversight of the quality of care, treatment and services provided by the practitioners credentialed and privileged through the Medical Staff process.  The Medical Staff Services Department assists physicians in providing leadership for the promotion of health care within the Sidra environment, with a particular focus on the health of women and children and patient safety at all of the facilities of Sidra.


Under the direction of the Manager - Credentialing, the Assistant - Credentialing assists in performing credentialing and privileging functions related to the appointment and reappointment of physicians and certain allied health professionals as assigned.

  • Participates in the development and implementation of credentialing processes and procedures

  • Verifies credentials of physicians and selected allied health practitioners by primary sources in accordance with prevailing organizational policies and procedures

  • Collects all pertinent documentation

  • Initiates correspondence as necessary to obtain requisite credentialing and privileging information

  • Tracks and analyzes verification responses and follows-up on items not received within established cycle periods

  • Investigates any and all “red flag” issues and brings them to the attention of the Manager - Credentialing or designee

  • Enters accurate information into the practitioner database in a timely manner

  • Provides updates to candidates of any missing or incorrect information in a timely manner

  • Provides status reports to the Manager - Credentialing or designee in accordance with established schedules 

  • Reviews completed files with the Manager - Credentialing or designee in accordance with established schedules

  • Supports Sidra medical staff committees as assigned

  • Adheres to operating policies and procedures including delivery of completed work and use of resources

  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.



  • Associates Degree or diploma in relevant field

  • 2+ years relevant experience within a healthcare environment assisting in credentialing of physicians, Nursing and other Allied Health care practicitioners

  • Experience collecting and organizing data to generate accurate and timely reports

  • Excellent communication skills, both oral and written

  • Excellent organizational skills

  • Demonstrated proficiency with Windows and Microsoft Office Suite

  • Demonstrated ability to facilitate successful discussions, presenting information to groups of healthcare leaders

  • Fluency in written and spoken English


  • Bachelor’s Degree

  • Working knowledge of the JCI standards for Medical Staff

  • Certification by the National Association Medical Staff Services (NAMSS) as a CPCS or CPMSM

Sidra’s Organizational Values:
  • Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
  • Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
  • Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
  • Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
  • Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
  • Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
Privacy and Application Policy

To the extent permitted by applicable laws and regulations, Sidra Medical and Research Center ("Sidra" or "we") collect, use and disclose your personal information in accordance with the principles set out below.

By submitting your CV or job application, you acknowledge that any personal or other information you supply to us may be used by Sidra to assess, evaluate and check your candidacy. You further acknowledge that we may make copies, reproduce, organise, modify, and analyse the information supplied for the purposes of making a selection decision.

You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.

We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.

We would like to assure your application will be treated with due diligence and thank you for considering employment with Sidra.

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